Outsourcing Services in South Africa for UK and US Businesses
We build your team in South Africa. You save money. You keep control. We handle recruitment, payroll, tax, and support, so your business can grow without the usual local hiring costs.
Our Outsourcing Services
All areas of your business, each with a dedicated team member, fully recruited, managed, and supported by DUX from day one.
Technology
Developers, QA testers, IT support.
HR & Recruitment Support
Recruiters, HR administrators, onboarding.
Operations & Project Support
Project coordinators, operations assistants.
Finance
Bookkeeping, payroll, reporting, and more.
Administration
Virtual assistants, data entry, admin support.
Business Development
SDRs, BDRs, lead generation specialists.
Customer Support
Customer service reps, live chat, helpdesk.
Marketing
SEO, content, design, and campaign support.
Technology
Developers, QA testers, IT support.
HR & Recruitment Support
Recruiters, HR administrators, onboarding.
Operations & Project Support
Project coordinators, operations assistants.
Finance
Bookkeeping, payroll, reporting, and more.
Administration
Virtual assistants, data entry, admin support.
Business Development
SDRs, BDRs, lead generation specialists.
Customer Support
Customer service reps, live chat, helpdesk.
Marketing
SEO, content, design, and campaign support.
These are just some of our most requested roles. If you need a role that is not listed here, just talk to us.
50%
Average cost saving
Top Quality Outsourced Talent
DUX Strategic Partners gives you skilled people in South Africa, at a cost your business can actually afford. Most clients save at least half of what a local hire would cost, without giving up quality or control.
Your new team member works under your direct supervision, on your hours, following your instructions. There is no hassle on your side. We manage their payroll and their tax, and every month you get one simple invoice.
Flexible Resourcing
Our model bends around your business, not the other way round. Every part of it is built to flex as your needs change.
Part-time expertise
Get senior level help without paying for a full time role.
Specialist skills on demand
Bring in a specialist for one project, then stop when it is done.
A team that scales
Add support when you grow. Scale back when things are quiet.
No hidden costs
Every employer cost sits inside one clear, simple price.
One fee. No small print.
Our pricing is straightforward. We charge the resource cost, plus our service fee, plus a one off setup fee. That single monthly amount covers recruitment, payroll, tax compliance, ongoing support, and performance management.
There are no hidden extras waiting for you later. You get a dedicated offshore professional at a fraction of local employment cost, while DUX manages every piece of complexity behind the scenes.
Local hire, Software developer
£78,000/yr
DUX offshore hire
You save
Example based on a typical software developer. Your number may vary by role and seniority.
Built for UK and US businesses
UK and US Startups and New Businesses
Building your first team is hard when local salaries eat your runway fast. DUX lets you bring on skilled help early, without the local cost, so you can grow with a stronger financial position.
International Businesses Expanding to the UK or US
Entering a new market brings enough new complexity on its own. We give you experienced support across your business, so your new entity runs smoothly from day one.
Growing SMEs Ready to Scale
When demand outpaces your team, hiring locally often takes too long and costs too much. DUX gets you a qualified person fast, so growth does not stall while you wait.
Why Businesses Trust Our Outsourcing Process
35+
Years of Local Experience
Over 35 years of experience recruiting South African talent, with our team based on the ground in South Africa.
Rigorous Vetting Process
Every candidate is screened and vetted thoroughly before you ever meet them, so quality is never a guess.
1:1
A Dedicated Team
A dedicated team looks after your needs to ensure the perfect match, from your first call onward.
How Outsourcing to South Africa Works With DUX
Outsourcing to South Africa with DUX takes four simple steps. You tell us the role, we recruit and vet the candidates, you choose your hire, and your new team member starts working under your direction while we handle payroll, tax and compliance.
- Tell us the role. Share the job description, working hours and the tools your team member will use.
- We recruit and vet. We source candidates in South Africa and carry out criminal record checks, credit checks and reference verification before anyone starts. You see the results.
- You choose and onboard. You interview the shortlist, pick the person you want, and they join your systems under your direct supervision. Most roles are filled within 2-4 weeks.
- Work starts, we handle the admin. One monthly fee covers salary, payroll, tax and ongoing support, so there are no hidden employer costs.
Want to go deeper before you decide? Read our guides on the best outsourcing model for UK companies, how to outsource to South Africa from the US, the South Africa vs India outsourcing comparison, and building an international offshore team. You can also use the DUX Calculator to see what a role would cost you, or talk to our team.
What Happens After You Hire: Onboarding, Management and Results
Hiring the right person is only half the job. The other half is helping them settle in and deliver. With DUX, your South African team member joins your systems, follows your processes and reports to you, while we stay in the background handling payroll, tax, compliance and HR admin. Because South Africa is on UTC+2 all year, your team works just one to two hours ahead of UK time, so you can talk in real time during your normal working day.
A typical first 90 days:
- Week 1: Welcome call, access to your tools, and a clear list of first tasks. We check in with both sides.
- Days 8 to 30: Training on your processes, daily or weekly check-ins, and quick feedback on early work.
- Days 31 to 60: Your team member works independently on core duties and starts to take work off your plate.
- Days 61 to 90: A formal review. You decide whether to add hours, add another role or adjust the scope.
South Africa is also a proven outsourcing destination. According to the industry body BPeSA, the sector added 8,180 net new international jobs between April and June 2025, and about three quarters of that work was for clients in the US and UK. If you would like a cost estimate for your own role, use the DUX Calculator or speak to our team.
Frequently asked questions
One monthly fee covers the resource, payroll, tax, and ongoing support. Try the DUX Calculator to see your own number.
Most roles are filled within 2-4 weeks from your initial consultation. For urgent needs, we can sometimes place candidates within 7-10 days. The timeline depends on role complexity and availability of suitable candidates.
No. Startups and small teams use it just as often, and you can start with a single role.
Almost any desk based role across your business. If you don’t see it listed on this page, just talk to us.
This is usually the first question we’re asked, and it deserves a proper answer.
The structure does most of the work. Your resource works within your own systems — your case management platform, CRM, email and document storage — accessed remotely and under your direction. DUX does not receive, hold or process your client data. Functionally, the arrangement is the same as having a remote member of staff, because that is effectively what it is.
You control access. You decide what systems the resource can reach, at what level, and you can revoke that access instantly at any time. Nothing sits outside your control.
The people are vetted. Before anyone starts, we carry out criminal record checks, credit checks and reference verification. You see the results.
Confidentiality is contractual. Every resource signs written confidentiality and non-disclosure obligations covering your information and that of your own clients. They are contractually prohibited from storing client information on personal computers, phones or storage devices, and must return or delete anything held on termination.
Data protection. We comply with UK GDPR and the Data Protection Act 2018, and with South Africa’s Protection of Personal Information Act (POPIA), which is closely modelled on GDPR and provides comparable safeguards.
For regulated firms. If you are subject to SRA, FCA or professional body requirements around outsourcing, we will support your compliance and audit processes and can provide documentation for your files. Many of our clients need to evidence oversight of outsourced work, and the model is built to make that straightforward.
Yes, completely. Outsourcing to South Africa is a normal, well established practice for businesses. No special licence or government approval is required to get started.
IR35 applies to UK based workers operating through a UK intermediary. Your South African team member works from South Africa, engaged directly through DUX, so IR35 and the off-payroll working rules do not apply to your arrangement.
If your team member handles UK customer or business data, your data protection duties under UK GDPR still apply. DUX puts the right access controls and data agreements in place, so your information stays secure and compliant.
South Africa is on UTC+2 all year and does not change its clocks. That makes it two hours ahead of the UK in winter and one hour ahead in summer, so your team works almost the same hours as you.
You do. Your team member works under your direction, in your systems and on your hours. DUX handles payroll, tax, compliance and ongoing support so you can focus on the work.
We handle the contract and setup, then your team member joins your tools and starts on a clear first-week plan. We check in during the first 90 days to make sure the role is working for you.
Overcome your obstacles with our Outsourcing Services.
Get in touch with us. Today!
Tell us the role you need filled, and we will show you exactly what it costs, and how fast we can find your shortlist.